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Keynote Lectures

In a World of Digital Transformation, Is AI Turning Us Into Superheroes?
Matthieu Deboeuf Rouchon, Capgemini Engineering, France, France

AI Engineering: A Necessary Condition to Deploy Trustworthy AI in Industry
Juliette Mattioli, Thales, France, France

Observing the Users to Estimate the Perceived Quality: Challenges and Technologies
Luigi Atzori, Universita degli Studi di Cagliari, Italy, Italy

In a World of Digital Transformation, Is AI Turning Us Into Superheroes?

Matthieu Deboeuf Rouchon
Capgemini Engineering, France

Brief Bio
Matthieu Deboeuf-Rouchon is a recognized expert in innovation and digital transformation. In 2008, he founded his own Digital Transformation and Innovation consultancy. In 2017 he joined the Capgemini Engineering teams. He is co-author of the "Consumer Electronics Show Survival Guide: how to organize, experience & optimize your visit to the world's biggest tech show!". He is also a member of the CES Innovation Awards 2024 jury. Passionate about the impact of technology on society, business and human beings, he co-hosts the podcast Innovation & Prospective Talk.

Abstract
In a world where digital transformation is no longer a "revolution" but a continuum serving the operational efficiency of companies. In a world where change is a natural phenomenon for every human being, both professionally and personally. In this world of perpetual acceleration, AI is becoming central and shaping a singular business paradigm, where the place of human beings, their skills and their interaction with technology have yet to be defined. Is AI, and even more so generative AI, giving us the illusion of an illusory superhero potential? Between addiction, new beliefs, ethics and "added human value", let's explore, for the time of this talk, the fascinating landscape of the company undergoing transformation in the age of AI.

AI Engineering: A Necessary Condition to Deploy Trustworthy AI in Industry

Juliette Mattioli
Thales, France

Brief Bio
Juliette Mattioli is considered a reference in artificial intelligence not only within Thales but also in France. In 2017, she was one of the five representatives of France at the G7 Innovators Conference, contributing to the issue of AI, member of the #FranceIA mission. Since 2019, she is President of the "Data Sciences & Artificial Intelligence" Hub of the Systematic Paris-Region competitiveness cluster. Recognized for her excellent knowledge of industrial AI issues, she contributes in the field of algorithmic engineering with a particular focus on trusted AI to accelerate the industrial deployment of AI-based solutions in critical systems. Juliette Mattioli is also co-author of a book with Michel Schmitt on mathematical morphology, has published numerous scientific papers and filed seven patents. She has also led numerous R&D projects for Thales programs and European projects (FP6, FP7, H2020) and is now strongly involved in the "Grand Défi National pour Sécuriser, certifier et fiabiliser les systèmes fondés sur l'AI".

Abstract
Artificial Intelligence (AI) can bring competitive advantage to industry by improving system autonomy, decision support and the ability to offer higher value-added products and services. Delivering the expected service safely (conformance to requirements), meeting stakeholder expectations (trustworthiness, usability...) and maintaining service continuity will determine its adoption and use in industry. Moreover, concerns such as ethics, accountability, liability, security, privacy, and trust are receiving increasing attention in many industries. In addition, we see frenetic activity in standardization and regulatory bodies. For example, quality is the focus of the SQuaRE (Systems and software Quality Requirements and Evaluation) series of standards ISO/IEC 25000:2014, and AI quality is addressed in ISO/IEC DIS 25059. The principles of risk management are explained in ISO 31000:2018 and AI risk is specifically addressed in ISO/IEC FDIS 23894, and the High-Level Expert Group set up by the EU to advise on the European AI Strategy has published the European Commission's AI Act. A successful strategy to overcome these challenges requires collective actions around the objectives of a common industrial and reliable AI strategy to strengthen synergies and develop engineering best practices. The keynote will emphasize the importance of trustworthy AI engineering with a sound end-to-end methodology and tools to support the overall lifecycle of an AI system. This includes analyzing and meeting stakeholder expectations and specifications (such as regulation and standardization bodies, customers, and end-users) and assessing and managing AI-related risks to maintain trustworthiness in the system of interest, such as safety and security. The 'confiance.ai program' approach revisits conventional engineering, including data and knowledge engineering, algorithm engineering, system and software engineering, safety and cyber-security engineering, and cognitive engineering. The goal is to ensure the system's compliance with requirements and constraints, assess and master AI-technologies related risks, and maintain trustworthiness between stakeholders and the system of interest (e.g. RAMS - Reliability, Availability, Maintainability, and Safety - properties).

Observing the Users to Estimate the Perceived Quality: Challenges and Technologies

Luigi Atzori
Universita degli Studi di Cagliari, Italy

Brief Bio
Luigi Atzori (PhD, 2000) is professor of Telecommunications at the University of Cagliari, where he leads the activities of the Net4U laboratory (Network for Humans) with around 20 affiliated researchers. Since 2018, he has been the coordinator of the master degree course in Internet Technology Engineering at the University of Cagliari. His research interests fall in the area of Internet of Things (IoT), with particular reference to the design of effective algorithms for the realization of social networks among connected devices to develop the Social IoT paradigm. His works on the IoT and the social IoT have received a great impact with more than 20K citations. His interests also fall in the area of Quality of Experience (QoE), with particular application to the management of services and resources in new generation networks for multimedia communications. Lately, he also applies the study of QoE to IoT services. He serves regularly as referee for several international and national funding programs, in the organizing committee of international conferences, and as associate and guest editor in several international journals (Ad Hoc Networks, IEEE Open Journal of the Communications Society, IEEE Communications Magazine, etc.). He is co-founder of two spinoffs in the areas of IoT solutions for people mobility.

Abstract
The increasing adoption of pervasive digital infrastructure is aimed at improving the human quality of life when conducting most of everyday activities, from having online meetings to using transport mobility services. The achievement of this objective calls for the adoption of a human-centric approach when deploying and managing relevant services. One of the approaches that contributes to this objective is to estimate and manage the quality of experience (QoE) of the users when consuming these services, which requires a deep knowledge of the factors that impact on the formation of the quality perception. In this respect, this talk will focus on the estimation of the users’ perceived QoE when using multimedia and IoT applications by observing their gesture, facial expression and speech. It will describe the technologies to monitor the users and how a proper selection of features from the collected data and the adoption of fusion techniques allow for the estimation of the perceived quality without asking for an explicit feedback from the user while avoiding biasing effects. Future scenarios and challenges will also be described, included the interaction in the immersive digital worlds.